Services — Account Management
A dedicated partner, not a point of contact.
XAvion's account management model ensures every client has a senior, embedded partner who owns delivery, drives performance, and escalates nothing.
What we do
Every XAvion client is assigned a dedicated Account Manager who acts as the single point of accountability for delivery. They run weekly reviews, manage recruiter performance, and proactively surface risks — before they become problems.
98%
Client retention rate
NPS 72
Average client satisfaction score
24h
SLA for escalation response
What's included
How we deliver
Dedicated Account Manager
A senior XAvion partner assigned exclusively to your account — accountable for delivery, quality, and client satisfaction.
Performance Reporting
Weekly and monthly dashboards covering time-to-fill, pipeline health, offer acceptance, and diversity metrics.
Stakeholder Management
Regular business reviews with hiring managers, HR leaders, and C-suite sponsors to align on priorities and progress.
Continuous Improvement
Structured retrospectives and process optimisation cycles to improve hiring quality and speed over time.
Tired of chasing your recruiter?
With XAvion, your account manager chases the results — not the other way around.